The OMESTI Group has been awarded a new three-year contract from Mahkamah Persekutuan Malaysia for maintenance and support services for the national digital courts infrastructure. The project, awarded to OMESTI Group subsidiary Formis Network Services Sdn Bhd, is valued at RM33.85 million and will run for three years, from 1 December 2022 to 30 November 2025. The scope of work extends to some 109 court locations across Peninsular Malaysia. 

Nurman Rummel Sanusi, COO of OMESTI’s eCOURTS Division, said, 

“We are honoured and delighted to have this opportunity to continue our work with the Chief Registrar’s Office. Over the past few years, under our earlier eCOURTS maintenance contracts, our dedicated team of personnel has worked closely with the Court Officers of the Registrar’s Office and built up an in-depth understanding of the wide variety of user requirements. Our team will continue to be stationed at the various court locations around the country to provide hands-on expertise and support.”

OMESTI previously carried out the maintenance and support services for the eCOURTS system under a contract that ran from 1 December 2020 to 30 November 2022, as well as earlier engagements from 2017 onwards.  

During the last 12 months, the eCOURTS development team has deployed a range of new features to the proprietary platform, all designed to deliver seamless functionality for court users in both civil and criminal cases. This allows for court proceedings to operate in a digital environment, which has been of particular relevance in recent times, given the disruption caused by the COVID-19 pandemic. Recent additions to the system are the ePG module and the eDenda module, both of which have made the process more convenient and helped minimise the requirement for physical attendance at court.

The ePG module allows individuals to enter a guilty plea and settle the case online, allowing the Courts to handle other often more pressing matters. The module helps to mitigate the heavy burden on the courts’ schedule given the high volume of traffic summons being served in Malaysia and the number of cases being brought to court. With the e-Denda module, members of the public no longer need to queue up at the court payment counter and can settle their fines online. This helps speed up the process of paying fines and expedites the release of the accused.

The proprietary eCOURTS solution was first developed by the OMESTI Group in 2009 and includes modules for electronic filing of civil and criminal cases, digital case management, and court recording and automated transcription, as well as an online court auction portal.  

[Photo Credit: Fizal Photography l Flickr]